{"id":10378,"date":"2024-06-13T07:30:00","date_gmt":"2024-06-13T05:30:00","guid":{"rendered":"https:\/\/dev.konsept.ch\/aivd\/?p=10378"},"modified":"2024-07-02T13:33:08","modified_gmt":"2024-07-02T11:33:08","slug":"bonnes-notes-moyens-auxiliaires","status":"publish","type":"post","link":"https:\/\/dev.konsept.ch\/aivd\/2024\/06\/13\/bonnes-notes-moyens-auxiliaires\/","title":{"rendered":"Bonnes notes pour les moyens auxiliaires"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10378\" class=\"elementor elementor-10378\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f774dbc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f774dbc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24cce86\" data-id=\"24cce86\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73ce9ff elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"73ce9ff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fc4952\" data-id=\"9fc4952\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-136ee3c elementor-widget elementor-widget-text-editor\" data-id=\"136ee3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>L&rsquo;AI Vaud a sond\u00e9 2&rsquo;271 b\u00e9n\u00e9ficiaires des moyens auxiliaires AVS\/AI sur la qualit\u00e9 des prestations fournies par ses gestionnaires. Oscillant entre 4,2 et 4,4 sur 5, les scores obtenus refl\u00e8tent une satisfaction g\u00e9n\u00e9rale \u00e9lev\u00e9e.<\/h4><p>L&rsquo;enqu\u00eate de satisfaction a \u00e9t\u00e9 r\u00e9alis\u00e9e au sein du service Moyens auxiliaires entre octobre et d\u00e9cembre 2023, aupr\u00e8s des b\u00e9n\u00e9ficiaires AI\/AVS ayant re\u00e7u une d\u00e9cision durant cette p\u00e9riode. R\u00e9alis\u00e9e par SMS et par courrier, elle a permis d\u2019\u00e9valuer l&rsquo;efficacit\u00e9 du service selon plusieurs crit\u00e8res.<\/p><p><strong>Disponibilit\u00e9 des gestionnaires salu\u00e9e<\/strong><\/p><p>Les r\u00e9sultats obtenus sont les suivants :<\/p><ul><li>Les b\u00e9n\u00e9ficiaires ont attribu\u00e9 une note moyenne de 4,4 sur 5 concernant le suivi global de leur demande.<\/li><li>Les b\u00e9n\u00e9ficiaires ont attribu\u00e9 une note moyenne de 4,2 sur 5 concernant le d\u00e9lai de traitement de leur demande.<\/li><li>Les b\u00e9n\u00e9ficiaires ont attribu\u00e9 une note moyenne de 4,3 sur 5 concernant la clart\u00e9 des courriers et des d\u00e9cisions re\u00e7us.<\/li><li>Les b\u00e9n\u00e9ficiaires ont attribu\u00e9 une note moyenne de 4,4 sur 5 concernant la disponibilit\u00e9 des gestionnaires.<\/li><\/ul><p>Ces scores refl\u00e8tent une satisfaction g\u00e9n\u00e9rale \u00e9lev\u00e9e. Quant aux mesures d&rsquo;am\u00e9lioration, les suggestions et remarques des personnes interrog\u00e9es ont \u00e9t\u00e9 prises en consid\u00e9ration dans la mesure o\u00f9 le cadre l\u00e9gal le permet.<\/p><p><strong>AVS\/ AI: pas les m\u00eames moyens\u00a0<\/strong><\/p><p>Principal b\u00e9mol relev\u00e9 par les b\u00e9n\u00e9ficiaires: la diff\u00e9rence entre les moyens relevant de l&rsquo;AI et ceux de l&rsquo;AVS. En effet, le l\u00e9gislateur f\u00e9d\u00e9ral favorise le maintien des personnes sur le march\u00e9 du travail, accordant davantage de moyens sous le r\u00e9gime de l&rsquo;AI que sous celui de l&rsquo;AVS.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-615aec8 elementor-widget elementor-widget-image\" data-id=\"615aec8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"944\" height=\"1024\" src=\"https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01-944x1024.png\" class=\"attachment-large size-large wp-image-10393\" alt=\"\" srcset=\"https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01-944x1024.png 944w, https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01-277x300.png 277w, https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01-768x833.png 768w, https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01-1416x1536.png 1416w, https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01-599x650.png 599w, https:\/\/dev.konsept.ch\/aivd\/wp-content\/uploads\/2024\/05\/VisuBenef01.png 1460w\" sizes=\"auto, (max-width: 944px) 100vw, 944px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f14f608 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f14f608\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f528ab\" data-id=\"0f528ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-462df1d elementor-widget elementor-widget-text-editor\" data-id=\"462df1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46a9242 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46a9242\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d91fce0\" data-id=\"d91fce0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>L&rsquo;AI Vaud a sond\u00e9 2&rsquo;271 b\u00e9n\u00e9ficiaires des moyens auxiliaires AVS\/AI sur la qualit\u00e9 des prestations fournies par ses gestionnaires. Oscillant entre 4,2 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10393,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,23,27,11],"tags":[19,61,62],"class_list":["post-10378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","category-beneficiaires","category-institutionnel","category-medias","tag-beneficiaires","tag-moyens-auxiliaires","tag-satisfaction"],"_links":{"self":[{"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/posts\/10378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/comments?post=10378"}],"version-history":[{"count":0,"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/posts\/10378\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/media\/10393"}],"wp:attachment":[{"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/media?parent=10378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/categories?post=10378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.konsept.ch\/aivd\/wp-json\/wp\/v2\/tags?post=10378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}